Susan Wu at SXSW! Chief ohai speaks on how social games can level up

ohai all — if you’re in Austin for South by Southwest, chief ohai Susan Wu is giving a talk Monday, March 15 at 5:00 PM, and we’d love to see you there. Here’s the description:

Social Games Level Up!
What’s next for social games? What does it take to build an MMO that everyone will play? Can you teach Farmville fans how to play an MMO? Or get devoted World of Warcraft players passionate about a social network game? Susan Wu, CEO and co-founder of gaming industry pioneer, ohai!, shares 5 key lessons learned from launching the company’s first next-generation social MMO, City of Eternals.

For Twitter updates, follow @ohai or Susan @sw. The Austin Chronicle, by the way, includes Susan among its “People to follow on Twitter during SXSW Interactive“.

Going to GDC? Come talk social gaming and virtual goods with chief ohai Susan Wu!

If you’re going to the Game Developers Conference in San Francisco next week, chief ohai Susan Wu will be talking about virtual goods and social gaming for two events there. On March 10 at 3:30pm for GDC’s VCON, Susan will be on a panel called “How Monetizing Games-as-a-Service will Save you from Extinction“.

Then on March 11th at The Box from 10:00 am to 3:00 pm., she’ll be at the Cha-Ching! Workshop: Realizing Revenues Through Virtual Economies.

Speaking of GDC, we’re having an office party to celebrate the beta release of our first MMO, City of Eternals, and give folks a sneek peek of our next game, Project Unicorn Parade. Here’s info on requesting an invite!

Web-based MMOs on Facebook versus standalone websites: chief ohai Susan Wu analyzes the tradeoffs

Our first MMO, City of Eternals, can be played within Facebook, and on its main site, CityofEternals. The game experience is significantly different, depending on the platform you play, but they both have advantages for the developer. On her personal blog, chief ohai Susan has very interesting player data on this point. For example:

When people play embedded through Facebook, their usage pattern looks something like this: 5-6 minute sessions about 8-10 times a day. So they are round tripping in and out of the game world many times a day. When people play directly at the City of Eternals site, they’ll play for 20+ minute sessions 2-3 times a day.

So people playing City of Eternals on Facebook play the game more often but in shorter periods, while players hitting the City of Eternals site play for longer periods, but in less total daily sessions. Notably, the average daily play length comes out roughly the same: 40-60 minutes on Facebook, or 40-60 minutes on CityofEternals.com. However, the time spread is significantly different, and that suggests very different tradeoffs to both platforms. For the standalone site, Susan notes, “you have more control over the user experience” — but because it’s not embedded within a social network users are accustomed to visited many times a day, “you have to deal with a conversion rate hit of the first ‘try’.”

Much more here, including thoughts on turning users from “tourists” into “citizens”. That is, “Someone who is invested in the health, stability and future of the service they’re using.”

What does it mean to be in an open beta, anyways? (or “how do you build MMOs as a web service?”)

Last week our first MMO went into open Beta, and maybe you’re wondering what means.

Most traditional games, even online ones, have discrete development cycles and ‘formal launches.’ These development cycles are usually marked by a fixed point in time when the game is “live” and “launched.” We’re not like that.

We’re building our MMOs as you would a web service. We’re always evolving them based on actual player behaviors (we’re paying attention!) and what we think you might enjoy. As with all of your favorite web services, our MMOs are constantly evolving. We’re testing new areas, new features, new levels, new user interface elements on an ongoing basis.

We look at it this way: You wouldn’t want to read a news site that wasn’t updating its headlines constantly or use a wiki that people weren’t contributing to or participate in a social network that didn’t have real time feeds and ever changing content based on your social context — why should the online games you play be any different?

We’re building organic, live web services. Every time you come to City of Eternals, we hope you notice new content, new improvements to the user experience, and new fixes to issues players have been reporting. We’re changing the game every day, every week.

If you’re expecting an old school MMO where you have to periodically download a giant patch, or go to the store to buy another expansion, that’s not us.

With ohai’s handcrafted MMOs, we want you to experience additions and improvements as fast as hitting your browser’s Refresh button. We’re able to do this because we built a significant amount of technology & tools that allows us to iterate at web speed. As our writer Wagner James Au puts it “I love how we can add missions to our MMO about as quickly as adding a blog post in Wordpress.”

It’s this same technology that enabled us to get our first MMO (yes, there are more coming!), City of Eternals, to an alpha launch in 9 months with 3 core engineers.

So what open beta means for us is that the game is now stable enough to allow new users to begin to enter our game world. We’re not nearly done making huge improvements to the user experience and to the gameplay, but we’ve made significant strides since our private alpha.

The open beta period will be accompanied by constant improvements. The game in 30 days will be dramatically better than the game you see today. At some point in the near future, we’ll be ‘fully live and launched’ but all that means is that the game is pretty stable and performing well, and our core set of initial features has been completed.

Even after we’re fully launched & live, we’ll be making ongoing edits and improvements every week. But that’s a blog post for another time.

Hope you guys are having fun out there,
Susan

p.s. Btw, here’s a photo of my sweet, sweet pad in City of Eternals.
Have you ever wondered to yourself, “What would I do with my own vampire lair?” Well, wonder no more! Click on this awesome link to begin customizing your own. (no, I don’t know why I have a Cryo Tank in my kitchen. Do you?)

ohai — we’re in Ars Technica!

ohai, this is full of coolness: Michael Thompson of uber tech site Ars Technica features ohai in an article on up-and-coming social games attracting the interest of major game publishers. Sample:

Ohai’s vampire-themed MMO—which is admittedly a great deal of fun—allows players to engage in a fast-paced action story involving a civil war amidst a number of undead houses. For those of us who see no appeal in strategy games like Farmville of Mafia Wars, it’s a welcome alternative that plays like a cross between Diablo and World of Warcraft.

Much more here, including insights from chief ohai Susan.

ohai — our first MMO, City of Eternals, is in open beta! Here’s usage stats from our private alpha!

ohai everyone –

Today we’re excited to announce that our first MMO, City of Eternals, is coming out of private alpha! Now, anyone can go to CityofEternals.com, log in with their Facebook account, and get into our game world of vampire fun. (And if you just happen to be a hipster who’s over vampires, then what’s better than jumping into City of Eternals and inflicting your Smug Glance of Hipster Disdain on some vampires? Or if that doesn’t work, unleash your Self-Esteem Shield of Ironic Distance.)

Our first MMO should give you a taste of what ohai is all about: applying web development principles to game dev – rapid iteration, agile frameworks, and constant adaptation to the market. That also means City of Eternals is still evolving. Even though we’re “launching” this week, you’re going to see many changes, much more evolution. This isn’t your grandfather’s static MMO! You’ll see new content and features pretty much every week, if not every day. Because of the backend architecture and toolset that we’ve built, we’ve been able to get City of Eternals to public beta in 9 months with 3 engineers’ efforts. Game development in web style, baby!

As we launch, I want to share some player stats from our alpha test, which involved over 40,000 players. Unlike every other MMO out there, City of Eternals has a near-equal gender split: 60% male, 40% female, while 70% of our most active players are female — women like Nileena, who’s a dentist in the Bay Area, or Diana, who’s a professional violinist from Transylvania (it’s now known as Romania, but it’s most famous for being Dracula’s birthplace.) Then there are our experienced gamers like Greg, who does a great job with our player wiki, cataloging game missions, recipes, and much more.

We’re tremendously proud that our mission to make MMOs for everyone is so far paying off. We’re also honored to build products for customers who are so passionate about what we’re doing. Thank you, alpha testers!

Here’s some more data from our alpha test:

- Average time spent in game: 65 minutes
- Most active players spend 7+ hours per day in game
- 42% active users play multiple sessions daily
- Our most active player in the last 7 days, Tanya, has averaged 12.77 hours every single day in game. In the last 30 days, Heather has averaged 10.85 hours every single day in game! Wow, that’s even more than our Community Manager Matt!

We’ve also been testing monetization of virtual currency for about a month — here’s some interesting early data:

- Average transaction size of ohais (our in-game currency) is $16.50 – a number of people buy more than once.
- One of our passionate players has already spent $584 in the last 30 days in City of Eternals! (wow! thank you!)
- Female purchasers: 44%, Male purchasers: 56%
- Generally speaking, male players buy less items overall but spend more on expensive individual items, while female players will buy many more items at lower prices.

While City of Eternals is free-to-play, we’re especially grateful to our players who’ve put their trust (and their money) in what we’re doing.

But as I say, this is just the beginning. Launching is just the start. There’s much more to come and so much more hard work to do. We’ll be sharing stats and insights on our blog frequently, so be sure to subscribe to our feed.

<3,
susan, chief ohai

ohai welcomes what the iPad will do for next gen MMOs

Everyone here at ohai is pretty excited about the iPad, just announced today. Apple has an incredible track record of opening up entirely new markets with simple and elegant consumer devices. And since our whole mission at ohai is about bringing World of Warcraft-caliber MMOs to as broad of an audience as possible, we’re going to be making full use of these new platforms. MMOs haven’t gained much traction in iPhone’s App Store, but we think the iPad’s big screen and interface will make them much more accessible. Full-scale MMOs on your touchscreen personal device, anywhere and everywhere? Awesome!

What’s all this mean for City of Eternals and other ohai MMOs we’re cooking up? Stay tuned, we think you’ll be as psyched as we are!

Original Jobs and iPad photo (before Batty-fication) by Ryan Anson/Agence France-Presse — Getty Images.

ohai Holiday Party!

ohai all and happy holidays!

Last night we had our holiday party at ohai HQ and we wanted to share some of the pics with you.

We started the party with our CTO, Don Neufeld, explaining the magic behind our first game, City of Eternals, followed by tons of food, cupcakes, beer, wine and apple cider with spiced rum.  We were all so excited to finally be able to show our friends and guests what we have been working on for the past few months!

Enjoy the pictures and hopefully we’ll see you at our next event!

Oh, and if you want to know a little more about us, check out our updated about the team page!

xoxo,

team ohai